Privacy Notice

1. Introduction

Gradmonk provides counseling and university application services to its customers for getting admissions in UK universities and colleges.

At Gradmonk the privacy and security of our partners, customers, and website visitors are of paramount importance.

Gradmonk is committed to protecting the data you share with us.

This privacy policy explains how Gradmonk processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through the use of our websites.

For this policy, Gradmonk defines the term “User” as an entity with which Gradmonk has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example www.gradmonk.com).

Any information stored on Gradmonk’s CRM, servers, or systems is treated as confidential.

All information is stored securely and is accessed by authorized personnel only. Gradmonk implements and maintains appropriate technical, security, and organizational meas31ures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft, or disclosure.

2. Collection and use

2.1 General

The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Respondents, and Users.

2.2 Website Visitors

If you are a visitor to our website whether or not, a registered client with Gradmonk, then this section is relevant for you.

By visiting this website, you consent to the collection and use of your Personal Data as described herein.

If you do not agree with the terms set out herein, please do not visit our website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you.

Note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.

Gradmonk may collect, record, and analyze information of Visitors to its website. We may record your IP address and use cookies.

Gradmonk may add information collected by way of page view activity.

Furthermore, Gradmonk may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for a consultation or sign up for events and newsletters.

If you provide Gradmonk with your social media details, Gradmonk may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, data for social networks, your areas of interest, interest in Gradmonk products and services, and information as to the type of relationship that exists between Gradmonk and yourself.

Gradmonk gathers data about visits to the website, including numbers of Visitors and visits, geo location data, length of time spent on the site, pages clicked on, or where Visitors have come from.

2.2.1 Purpose of processing personal data

Gradmonk uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.

2.2.2 Sharing personal data

Gradmonk may also share such information with service vendors or contractors to provide a requested service or transaction or to analyze the Visitor behavior on its website.

2.2.3 Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.

2.2.4 Links to other site

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Gradmonk is not responsible for the content or privacy policy of these other sites.

2.3 Enquiries and Users

2.3.1 General

To provide UK University application advice and services to its Users, Gradmonk collects certain types of data from them. This section will describe how this data is collected and used by Gradmonk.

2.3.2 Collection of User data

During a User’s registration, they provide information such as name, email address, postal address, telephone number, and other relevant data.

This information is used by Gradmonk to identify the User and provide them with services regarding UK University application support and advice.

Gradmonk will not retain User data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

3. Retention and Deletion

Gradmonk will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

4. Acceptance of these Conditions

We assume that all Visitors of our website and users of Gradmonk services have carefully read this document and agree to its contents.

If someone does not agree with this privacy policy, they should refrain from using our website and services.

We reserve the right to change our privacy policy as necessity dictates. Continued use of Gradmonk websites and services after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy.

This privacy policy is an essential part of our terms of use.

5. Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact, or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Gradmonk or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property.

We are permitted to disclose personal information when we have good reason to believe that this is legally required.

6. Gradmonk’s Data Protection Officer

Gradmonk has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection.

This Data Protection Officer can be reached at the following address:

Gradmonk Attn: Data Protection Officer C/O Maygrove Estates, 1, Hanger Green, Near Park Royal Station, London W5 3EL United Kingdom

7. Further Information

If you have any further questions regarding the data Gradmonk collects, or how we use it, then please feel free to contact us by email at info@gradmonk.com in writing at:

Gradmonk, C/O Maygrove Estates, 1, Hanger Green, Near Park Royal Station, London W5 3EL, United Kingdom

Privacy Notice last modified: 25th January 2020.